Privacy Policy
Privacy Policy - Omayroom
At Omayroom, accessible from omayroom.com, one of our main priorities is the privacy of our visitors and users. This Privacy Policy document contains types of information that is collected and recorded by Omayroom and how we use it.
1. Information We Collect
We collect personal information that you provide to us voluntarily when booking services or registering on our platform. This includes:
- Personal Data: Name, email address, phone number, billing address, and date of birth.
- Travel Companion Details: Names and details of individuals traveling with you (e.g., co-passengers on flights or hotel guests).
- Payment Information: Secure processing details for credit/debit cards or UPI via our authorized payment channels. We do not store raw card numbers on our servers.
2. How We Use Your Information
We use the collected data strictly to process and support your travel bookings:
- To issue flight tickets, confirm hotel reservations, and process bus or train bookings.
- To share booking confirmations, travel updates, and invoice receipts via email or SMS.
- To handle refunds, cancellations, and customer support queries efficiently.
- To improve our website performance, dashboard security, and user experience.
3. Data Sharing with Third Parties
To complete your travel bookings, we must share relevant details with third-party service providers:
- Travel Providers: Airlines, hotels, bus operators, and cab drivers receive your data to fulfill your transit and lodging.
- Payment Gateways: Standard financial transaction data is shared securely to authorize bookings.
- Note: Omayroom does not sell, trade, or rent your personal user information to external third-party marketing companies.
4. Cookies and Web Beacons
Omayroom uses standard cookies to enhance your browsing experience. Cookies help store your travel preferences, active dashboard sessions, and pages you visited, allowing us to load flight search results faster on your next visit.
5. Data Security
We implement industry-standard administrative and technical security measures (including SSL encryption) to prevent unauthorized access, alteration, or disclosure of your private personal data.
6. Policy Updates
We may update our Privacy Policy periodically to reflect changes in legal or travel data protection laws. Any updates will be published directly on this page.
For any questions, data modification requests, or additional clarification regarding your privacy, please contact our support team at info@omayroom.com.
